Services

determyne offers a full range of support options for the Open Source and Enterprise editions of insideApps. Our support engineers are available to assist you during the installation, testing, deployment and production phases of your project.

Community Support for insideApps Open Source Edition

determyne is committed to supporting the open source community to the best of its ability. Community Support starts with a forum where software developers, IT administrators and determyne engineers share their experiences and expertise to help each other. Community members also have access to our support portal, where all users can log bugs and enhancement requests. While the determyne support staff will try to respond as quickly as possible, there is no guarantee of a timely response without a subscription.

Subscription Based Support

Basic

Standard

Premium
  • Business Hours Support
    (Workdays 9AM – 6 PM)
  • Email and Web based
  • Open Source Edition
  • Business Hours Support
    (Workdays 9AM – 6PM)
  • Phone, Email and Web based
  • Open Source Edition
  • 24 X 7 Support
  • Phone, Email, Web and on-site*
  • Open Source and Enterprise Edition
Price : $599 per CPU Price : $899 per CPU Price : Please contact us

An enterprise-wide subscription is also available. Please contact determyne sales at sales@determyne.com for more information.

* This option might have additional costs involved.